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AttUverse Support Ticket - LOUSY SERVICE/BROKEN PROMISES

AttUverse Support Ticket

LOUSY SERVICE/BROKEN PROMISES - CABLE, INTERNET AND HOME PHONE BUNDLE

Created By: PHOTOCAT's Picture PHOTOCAT Last Reply: PHOTOCAT's Picture PHOTOCAT
Priority Level: [Emergency] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0
Product: CABLE, INTERNET AND HOME PHONE BUNDLE

JUST LOOK AT MY RECORD--3 SERVICE CALLS SINCE SERVICE WAS INSTALLED 6 WKS AGO--I WORK FROM HOME OVER THE INTERNET AND WITH PHONE AND HAVE LOST OVER $450 PAY FROM SERVICE BEING DOWN, PLUS OVER 120 MINUTES ON MY CELL PHONE CALLING YOU BECAUSE MY HOME PHONE WASN'T WORKING. ALSO, WHEN I ORDERED THE BUNDLE OVER THE INTERNET WITH CHAT HELP-WAS PROMISED $300 IN REWARDS-ONLY RECEIVED $120 (WHICH I DOUBT I'LL RECEIVE EVEN THAT). YOU CAN BE ASSURED EVERYONE I KNOW WILL KNOW ABOUT THIS--IT WILL BE ON FABEBOOK, TWITTER, EMAILS AND SIGNS POSTED AT MY OFFICE WHICH SEES ABOUT 100 PATIENTS A DAY. I HAD NO PROBLEM WITH REGULAR AT&T LAND LINE AND INTERNET OVER 12 YEARS--THIS IS UNACCEPTABLE!


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