Before having AT&TUVerse, I could easily access "closed captioning" by the press on one button on the TV's remote. However, after subscribing to AT&TUVerse with their box and remote, it is a multi-step process to get into and back out of the "closed captioning" option. I am hearing impaired, wear hearing aids and there are some programs which are difficult to understand (accents, voice audio drowned out by background music, rapid speech, etc.). Spouse doesn't need closed captioning at all and it would be really nice to be able to access it quickly for my needs and then back to normal TV viewing otherwise. With all the "options" AT&TUVerse has, you would think they could develop their remote to be able to access "closed captioning" with one button!!! Do they have something against the hearing impaired!
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