AttUverse Complaint

AttUverse Complaint

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The Worst review - AT&T U-verse internet and TV


We had U-Verse installed a year ago. Had problems right from the start with phone, internet and TV. They have been to our home nine times and we have had to call them at least 20. The system randomly kicks computers off the system. Customer Service says it is the Gateway (has been changed 5 times). On site techs say it's the main box down the street. Last time we called service we were on the phone 5 and 1/2 hours, they managed to knock every wireless device off the system before they would put an actual tech on the phone. Have been calling and asking to talk to a supervisor for TWO months, they say they have to take a report and someone will get back to me. NO ONE EVER HAS. They only thing we have gotten from AT&T is a 60% increase in our bill. They are the worst.


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