AttUverse Complaint

AttUverse Complaint

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2 DAYS SINCE THE SYSTEM IS UP AND IT IS NOT DELIVERING


WE WERE INSTALLED ON 05/27/14, 2 HRS AFTER THE TECH LEFT, OUR TROUBLES BEGIN, WIRELESS RECEIVER IN THE DEN, DECIDED THAT IT COULD NO LONGER BE PAIRED AND IT QUIT, I CALLED WE DID ON KINDS OF RE-BOOTING AND A NEW RECEIVER IS ON THE WAY IN, I CAN;T UNDERSTAND WHY THEY COULDN'T BRING ONE IN THE NEXT DAY, SO THE MOST IMPORTANT TV IS OUT, DAY NUMBER 2, ALL CHANNELS SPECIALLY IN HD FREEZE, JUST LIKE DISH DID, ALL THE RECORDING WE SCHEDULE TODAY WERE UNWATCHABLE...TV NO 3, REMOTE CONTROL YOU HAVE TO BE WITHIN INCHES OF BOX, AFTER GETTING HOME FROM WORK, ANOTHER 2 HRS ON THE PHONE WITH TECH TEAM...TOMORROW THEY ARE DISPATCHING A TECH AND IF THESE ISSUES ARE NOT RESOLVED, BASEBALL TERMS COME TO PLAY 3 STRIKES AND YOU ARE OUT. WE HAVE A 30 DAY TRIAL AND IF THIS THING DOES NOT SHAPE UP IT IS OUT OF HERE...I AM VERY SURPRISE ATT &T DOES NOT HAVE ALL THESE ISSUES I AM READING ABOUT RESOLVED...FROM YESTERDAY ONE LOOK AFTER THESE RECEIVERS WERE BROUGHT OUT OF THE BOX AND I SAW HOW LITTLE AND CHEAP THEY LOOK. TROUBLE WAS ON THE HORIZON, IN THE MIDDLE OF THIS THE INTERNET PART OF THE DEAL IS FINE


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Comments


BobA1 says: (3 years ago)
 0
If COMCAST would get their act together they could put U-verse out of business. Problem is that they are no better!!




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