AttUverse Reviews and Complaints All Reviews
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Comment by dboykin |
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User comment:
Although we originally ordered U-Verse when it first came to our neighborhood we were lied to about the cost so we cancelled. However a year or so later we were so discusted with Charter Communications (another story) we decided to order U-Verse. We went into the local ATT store as we had many questions about bundles and options. After an hour with a helpful clerk, we ordered. The installer could not have been better even though we had a couple of gliches, he was able to fix them. We LOVE the TV but were having issues with the router which turned out to be a setting on our laptop. We spoke with a tech support person in order to determine that. She was located in the US, knew what we were talking about and was very helpful and gave us some other tips. We have the 200 option and have MANY more channels than the expanded basic cable. In spite of a small learning curve, the TV and DVR are easy to operate
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